Member Services Representative
PSFCUNew York, New York, United States
Posted October 9, 2025
40000 - 44520 USD year
Full Time
About the Company
Polish & Slavic Federal Credit Union (PSFCU) is a $2.5 billion credit union that serves more than 135,000 members across 23 branches in New York, New Jersey, Illinois, Pennsylvania, and Connecticut. Founded in 1976 by the Polish & Slavic Center to assist immigrants in accessing home‑ownership, PSFCU has grown into the largest ethnic credit union in the United States, offering a full suite of financial products including residential mortgages, consumer loans, checking and savings accounts, credit and debit cards, personal loans, and robust online banking. The organization’s core value lies in its commitment to community‑focused service, leveraging strong digital platforms to provide convenient, member‑centric solutions. PSFCU’s heritage of supporting Polish and Slavic immigrants, combined with its expansive branch network and advanced technology, distinguishes it as a trusted partner for diverse financial needs.
Job Description
Member Services Representative job at Polish & Slavic Federal Credit Union, Brooklyn, NY. The role involves providing prompt, efficient, and accurate service to members, developing good relationships with PSFCU vendors, and participating in community events.
Requirements
- 1-2 years of work experience
- 1 year of experience as a Teller
- Basic computer skills and knowledge of computer software programs
- Ability to cross sell products
- Fluency in spoken and written Polish and English
Benefits
- Medical, Vision and Dental Insurance
- Retirement Plans
- Life Insurance Plans
- Tuition Reimbursement
- Pet Insurance
- Paid Time Off policy
- Birthday Day off
