Strategic Customer Success Manager

Our company, PTC, is a global leader in software that brings the physical and digital worlds together. We're looking for a Strategic Customer Success Manager to lead our customer success management team and provide personalized attention to customers in the Nordics region.

Requirements

• Act as a trusted advisor for clients' internal champion executives and teams
• Work closely with enterprise customers to drive adoption and scale
• Identify expansion opportunities and risks to subscription renewals
• Drive business value through identification and prioritization of customer business initiatives
• Provide quarterly and annual business reviews
• Serve as a partner to the sales team and identify new opportunities

Benefits

• PTC provides a comprehensive benefits package to its employees
• Opportunities for career growth and development
• Collaborative and inclusive work environment