Junior WFM Analyst
Public GroupAttica, Greece
Posted February 2, 2026
Full Time
About the Company
Public Group is a forward-thinking company that prioritizes open communication, employee recognition, and personalized rewards.
Job Description
We are seeking a Junior WFM Analyst to join our team and support the performance and planning functions of our customer operations.
Requirements
- Good knowledge of call center management and all WFM related calculations.
- Knowledge of various forecasting/scheduling software will be an asset.
- Strong organizational skills.
- Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail.
- Strong knowledge of Microsoft Office tools
Benefits
- Competitive compensation & benefits package
- Performance-based bonus scheme
- Comprehensive life & health insurance
- Flexible hybrid working model – to support your work-life balance
- Psychological support via a professional helpline for you and your family
- Career growth opportunities in a role that evolves with you
- Valuable experience in a well-known and fast-growing organization
- Continuous learning and upskilling through tailored programs
- Employee Wellness Program – office Pilates & sports teams (padel, football, volleyball & more)
- Alternative transportation with company shuttle buses to our offices
- Exclusive access to our employee app, OrangeGen, packed with tools, news & perks
