Senior/Lead Executive - Centre for Service Excellence
Public Service DivisionSingapore, Singapore
Posted May 22, 2026
Full Time
About the Company
The Public Service Division (PSD) aims to build a first class Public Service for a successful and vibrant Singapore. We do this through public sector leadership development, capacity and capability building and the promotion of quality services at all levels of the Public Service.
Job Description
As a Senior/Lead Executive of Centre for Service Excellence, you will contribute to the service delivery and experience segment by ensuring our diverse stakeholder groups including current and prospective learners, industry partners and the public are provided with optimal experience in NYP.
Requirements
- Qualifications in Business, Communications, Customer Service, or a related field
- 3-5 years of experience in service operations, case management and service communication
- Strong verbal and written communication skills
- Proficiency in MS Office apps and/or Power BI
- Strategic, meticulous, resourceful with good organisational skills