Puffco is seeking a highly skilled Senior IT Technician to support and enhance the operation, security, and reliability of their organization’s IT systems and infrastructure.
Requirements
- 5+ years of experience in IT support, systems administration, or related infrastructure roles.
- Proven track record in network and systems administration, endpoint management, and patch/update cycles.
- Experience supporting cloud-based and SaaS environments.
- Strong troubleshooting skills for hardware issues, software applications, and connectivity challenges.
- Proficient in macOS, Windows, and iOS administration and support in enterprise environments.
- Proficiency in SaaS tools like JumpCloud, ServiceNow, Asana, Shopify, and Bynder
- Proficiency in Security tools like Datto EDR, Rocket Cyber, Obsidian, and Perception Point.
- Proficiency in software tools like MS365 suite, Zoom, Slack, and Adobe Suite.
- Solid organizational skills; able to balance competing priorities and adapt in a fast-paced environment.
- Excellent communication and collaboration skills.
- Bachelor’s degree in Computer Science, Computer Engineering, or related field, or equivalent professional experience.
- CompTIA A+ and CompTIA Network+ Certifications preferred, but not required
Benefits
- Competitive pay
- 401K
- Medical/Dental/ Vision/Life coverage
- Flexible Time-Off