Sr. IT Technician

Puffco is seeking a highly skilled Senior IT Technician to support and enhance the operation, security, and reliability of their organization’s IT systems and infrastructure.

Requirements

• 5+ years of experience in IT support, systems administration, or related infrastructure roles.
• Proven track record in network and systems administration, endpoint management, and patch/update cycles.
• Experience supporting cloud-based and SaaS environments.
• Strong troubleshooting skills for hardware issues, software applications, and connectivity challenges.
• Proficient in macOS, Windows, and iOS administration and support in enterprise environments.
• Proficiency in SaaS tools like JumpCloud, ServiceNow, Asana, Shopify, and Bynder
• Proficiency in Security tools like Datto EDR, Rocket Cyber, Obsidian, and Perception Point.
• Proficiency in software tools like MS365 suite, Zoom, Slack, and Adobe Suite.
• Solid organizational skills; able to balance competing priorities and adapt in a fast-paced environment.
• Excellent communication and collaboration skills.
• Bachelor’s degree in Computer Science, Computer Engineering, or related field, or equivalent professional experience.
• CompTIA A+ and CompTIA Network+ Certifications preferred, but not required

Benefits

• Competitive pay
• 401K
• Medical/Dental/ Vision/Life coverage
• Flexible Time-Off