Ensuring smooth and secure real estate closings for all involved in the transaction. Responsible for achieving branch strategic and financial objectives by establishing and overseeing efficient closing/settlement processes, developing internal and external customer relationships, preparing and maintaining branch budgets and managing and developing branch staff.
Requirements
- Ensure daily branch operations are conducted in accordance with operations standards
- Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing and post-closing
- Ensure quality customer service
- Prepare and adhere to departmental budgets with focus on expense reduction and maximizing revenue
- Market the value of PGP to Pulte Group and Pulte Mortgage, customers, realtors and other lenders
- Perform as a team member in allocating and coordinating the workflow
- Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures
- Keep abreast of area competitors' products, services and costs
- Maintain and foster branch participation in division/community events and promote Pulte values and culture
- Act as liaison between all parties to the transaction within the Title & Settlement Process
- Handle all aspects of the settlement transactions and facilitate closings
- Follow Escrow Accounting Business Practice Guidelines while complying States Good Funds Statutes.
- Review escrow quality assurance reports and resolve to outstanding issues to ensure compliance with required business policy
- Perform other duties as assigned
Benefits
- Full-service title and settlement professionals
- Seamless, on-time closings
- Inclusive culture
- Values like doing the right thing and working as a unified team
- Career with purpose, growth, and the chance to make a difference