Customer Success Manager

At Pylon, we're building the future of B2B Post Sales. We're a tool that thousands of users spend most of their day in, and we're backed by YCombinator, General Catalyst, and a16z.

Requirements

• Located in (or will relocate to) San Francisco and excited about working in-person
• Comfortable regularly interacting with customers over chat and video
• Able to dive deep into a customer's use case and business and recommend solutions to them
• Organized and hard working
• An interest in tinkering with the product and imagining new workflows
• Major bonus: able to create and play with data dashboards in analytics tools

Benefits

• Lunch, dinner and snacks at the office
• Fully covered medical, dental, and vision insurance for employees
• Retirement savings
• 14 company holidays + unlimited PTO
• Annual offsite
• Relocation and immigration support