Cloud & Microsoft Systems Support Specialist
Q2 HR Solutions - Group of CompaniesUnited States
Posted January 6, 2026
Full Time
About the Company
Q2 HR Solutions – Group of Companies is a diversified provider of comprehensive human resources services, offering end‑to‑end solutions from talent acquisition and workforce planning to HR technology implementation and compliance consulting across multiple industries. Leveraging data analytics and AI‑driven tools, the organization helps clients optimize talent strategies, enhance employee engagement, and streamline HR operations. With a collaborative, client‑centric culture and a focus on continuous innovation, Q2 HR Solutions distinguishes itself as a trusted partner for businesses seeking scalable, customized HR solutions that drive sustainable growth.
Job Description
The Cloud & Microsoft Systems Specialist is responsible for the administration, configuration, and support of Q2s Microsoft cloud-based services, including Microsoft 365, Azure, and SharePoint.
Requirements
- Administer Microsoft 365 services: Exchange Online, Teams, OneDrive, and SharePoint Online.
- Manage Azure Active Directory (AAD), user identity provisioning, and conditional access policies.
- Assist in managing hybrid environments (on-prem servers + Azure resources).
- Coordinate basic Office 365 security configuration and service health monitoring.
- Create and maintain documentation and guides for end-users.
- Deliver internal training, support walkthroughs, and presentations for business units.
- Handle 1st to 2nd level desktop support issues, including login, software, printer, and VPN-related concerns.
- Support IT asset provisioning and access entitlement configuration.
- Assist with onboarding/offboarding processes (account creation, email configuration, access provisioning).
