Technical Implementation Consultant

Q2 is seeking an Implementation Engineer to lead complex financial institution transformation initiatives and design, configure, and implement Q2's Risk & Fraud Management solutions.

Requirements

• Partner with clients and internal teams to understand business requirements and direct the configuration duties
• Develop and perform quality assurance check points within your team to ensure quality and timely delivery
• Take ownership of your team's business results by developing and leading training and execution plans
• Monitors and impacts key metrics and efficiencies
• Problem-solve routine to complex issues
• Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions
• Provide Level 2 and 3 support to other team members
• Create and implement tools that increase quality, security and productivity
• Track status and provide updates in relation to overall implementation process
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
• Work closely with Development and other teams to ensure client satisfaction and on-time delivery

Benefits

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits
• Generous Paid Parental Leave
• Employee Peer Recognition Programs