Service Advisor

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial, and residential customers. We offer stable, rewarding, and challenging work with a large and growing company.

Requirements

• Fields internal and external customer inquiries for the Service Department
• Maintains service accessories and supplies and prepares replacement orders when necessary
• Assists customers with mower or equipment loading/unloading when necessary
• Performs other functions or duties as directed by management in-line with the objectives of the dealership.
• Close and process RO’s for payment when needed
• Assist technicians and provides part service including parts lookup, pulling parts from parts stock and processing MD orders (where applicable)
• Assists on the parts counter when necessary
• Assists with loading/unloading trucks when necessary (where applicable)
• Assist in staging equipment to be brought in/out of the service department and maintaining the lot for ease of customer pick up and delivery by branch drivers
• Acts as an ambassador for the dealership and protects the positive dealership image, while promoting customer loyalty and goodwill

Benefits

• Medical and dental insurance
• Flexible spending account
• Life insurance
• Paid time off
• Paid holidays
• 401(K) program with employer match
• Company discount
• Significant paid training and opportunities for professional and personal development