Cairo: Customer Service Associate (Multilingual)

We are seeking proactive and customer-focused Customer Support Agents to join our growing Cairo team. In this role, you will be the first point of contact for our global customers, delivering high-quality support across phone, email, SMS, and online forms.

Requirements

• 1 year of experience in customer service or account management
• Strong written and verbal communication skills
• Ability to handle high-pressure situations while multitasking effectively
• Excellent problem-solving skills and attention to detail
• Proficiency with customer service software and systems
• Bilingual or trilingual with at least C1-level proficiency in Spanish, German, or French (in addition to English)

Benefits

• Competitive salary package
• Quantum Leap benefits programme
• Access to employee wellbeing initiatives