As a remote Solutions Engineer at Quantum Metric, you will be responsible for providing pre-sales technical support to the sales team and delivering product demonstrations to customers. You will work directly with customers to address their pain points and emphasize Quantum Metric's CXM solutions. The role requires fluency in English and Italian, experience with client-side web technologies, and excellent communication and presentation skills.
Requirements
- Fluency in English and Italian with the ability to effectively support and communicate with customers in both.
- Ability to work in a fast-paced, continually evolving environment
- Fundamental knowledge of analytical tools such as Adobe, Google, etc.
- 3-5+ years of experience working with at least one of the following client-side web technologies: HTML, JavaScript, React, Angular, Ember, Meteor, etc.
- Knowledge of website frameworks, components and concepts
- Excellent communication and presentation skills
- Passionate about technical sales and working with customers
- Ambitious and self-motivated with a high emotional IQ
- Ability to work on multiple customer-facing POCs and other time-sensitive activities concurrently
- Highly coachable with a strong desire to improve and grow as a professional
- History of working at start-ups is a plus
- Experience working remotely is a plus
- Experience/understanding of native/hybrid mobile apps is a plus
- Experience with other CXM vendors is a plus
Benefits
- One time Home-Office Stipend - upon hire
- Monthly Business Expense Stipend
- Stock Options
- Employee Lead Referral Program
- Internal Lead Referral Program
- Company-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)
- Flexible Schedules
- Work From Home
- MacBook and awesome swag delivered to your door
- RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
- QM-funded Restaurant Vouchers
- Private Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental care
- Encouraging and collaborative culture