We are looking for a talented AI Engineer with expertise in IBM WatsonX Assistant to join our team. The successful candidate will be responsible for designing, developing, and maintaining AI-driven conversational solutions to enhance customer interactions and operational efficiency.
Requirements
- Design, develop, and deploy AI-driven conversational agents using IBM WatsonX Assistant.
- Customize and optimize chatbots for various use cases, including customer service, support, and automation.
- Integrate WatsonX Assistant with other enterprise systems and APIs.
- Develop and train machine learning models to improve chatbot performance.
- Continuously refine and optimize NLP (Natural Language Processing) algorithms for better understanding and response accuracy.
- Conduct A/B testing and analyze chatbot interactions to enhance user experience.
- Work closely with stakeholders to gather requirements and define project scope.
- Implement conversational flows and dialogues that align with business objectives.
- Ensure seamless integration of WatsonX Assistant with existing workflows and systems.
- Provide technical support and troubleshooting for WatsonX Assistant-related issues.
- Monitor and maintain the performance and reliability of deployed solutions.
- Perform system upgrades, patches, and enhancements as needed.
- Create and maintain detailed technical documentation for developed solutions.
- Train end-users and stakeholders on WatsonX Assistant functionalities and best practices.
- Develop training materials and conduct workshops as needed.