Zoho CRM & Telephony SME

We are looking for an experienced Zoho CRM Specialist to urgently support our Sales and Leads teams by optimizing Zoho CRM integrations, automation, and telephony functionality. The primary focus of this role is data mapping and automation between Apollo (lead generation tool) and Zoho CRM, along with Zoho Telefan telephony support.

Requirements

• Map and sync lead and sales data from Apollo to Zoho CRM, ensuring accuracy and automation
• Configure and optimize Zoho–Apollo connector, including custom data mapping where required
• Automate sales cadences and sequences within Zoho (email, call follow-ups, task creation, workflows)
• Create reusable templates for emails, workflows, and automation inside Zoho
• Set up and customize dashboards and reports for Sales and Leads teams
• Enable and automate post-call workflows, including follow-up emails and tasks after initial calls
• Troubleshoot and support Zoho Telefan telephony functionality (tech support–oriented)
• Ensure smooth CRM usage for sales operations with minimal manual intervention

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities