Assistant Manager - Customer Success
QuessChennai, Tamil Nadu, India
Posted June 6, 2025
Full Time
About the Company
Quess Corp Limited, established in Bengaluru in 2007, is India's largest and a global leader in staffing and workforce solutions. With deep domain expertise and AI-driven digital platforms, Quess offers a comprehensive suite of technology-enabled services including recruitment, RPO, executive search, and IT staffing across BFSI, retail, telecom, manufacturing, and other sectors. The company boasts a workforce of over 459,000 employees across eight countries and serves more than 3,000 clients, earning recognition as India's top staffing company and certified as a Great Place to Work.
Job Description
The Assistant Manager - Customer Success role focuses on engaging and enabling customers to maximize the value of Monster.com's platform. This client-facing position involves managing customer relationships, providing training and best practices, and contributing to customer success strategies. The role requires a combination of technical and soft skills, as well as collaboration with internal teams.
Requirements
- 1-5 years of experience in HR, Customer Service (B2B), Account management (B2B), or Recruitment.
- Strong verbal and written communication, strategic planning, and project management skills.
- Analytical and process-oriented mindset.
- Comfortable working across multiple departments and a deadline-driven environment.
- Active team player, self-starter, and multitasker.