Senior Account Manager

Responsible for networking and account management, managing accounts and project teams, and delivering full client satisfaction throughout the entire order life cycle.

Requirements

• Act as single point of contact for coordinating activities, services, orders and personnel for each customer
• Provide timely response to customer requests for products, services and information
• Maintain comprehensive understanding of customer needs, company goals, business practices and satisfaction/performance criteria
• Produce plans, develop product specifications, generate detailed and accurate quotes in conjunction with team and present to customer in timely manner
• Deliver responsible close of sale by obtaining signed proposals, terms and conditions, customer purchase orders and deposits
• Ensure obstacles and/or changes in scope are identified and resolved and that both the customer and company are satisfied throughout entire project life cycle
• Oversee and direct implementation of all customer projects, work orders service requests
• Review and/or establish work plans, schedules and logistics
• Manage internal and external team interfaces, including interface with subcontractors and manufacturers

Benefits

• Competitive salary
• Benefits package