Salesforce Business Analyst
QuestelTunisia
Posted February 6, 2026
Full Time
About the Company
Questel is a global end‑to‑end intellectual property solutions provider that serves more than 20,000 organizations across 30+ countries, helping them manage patent, trademark, domain, and design portfolios. The company delivers a comprehensive suite of software, tech‑enabled services, and consulting—including technology scouting, portfolio pruning, licensing, IP cost management, and blockchain‑based recordkeeping—to streamline internal processes and unlock strategic advantages. Powered by AI, big data, and an unparalleled network of international IP experts, Questel’s platform consistently delivers 30‑60 % savings on prosecution budgets while ensuring compliance and innovation excellence. With a mission to foster efficient, secure, and sustainable innovation, Questel distinguishes itself as a trusted partner that combines cutting‑edge technology with deep industry expertise to drive measurable value for corporate and law‑firm clients.
Job Description
The Salesforce Business Analyst is responsible for analyzing, translating, and documenting business needs to support the implementation and optimization of Salesforce-based platforms. Acting as a bridge between business and technology, this role ensures that functional requirements are clearly defined, and solutions are delivered to meet end-user expectations.
Requirements
- Minimum 2 years of experience in Salesforce functional analysis and implementation
- Salesforce Business Analyst Certification preferred
- Proficient in Salesforce native tools such as Flows, Validation Rules, and Custom Objects
- Understanding of APEX and SOQL
- Familiar with Salesforce Sandbox Management, Change Sets, Salesforce CLI, and Git
- Experience using tools such as JIRA, Confluence, and working within Agile/Scrum frameworks
- Strong analytical, organizational, and documentation skills
- Excellent verbal and written communication in English
- Self-starter with the ability to work independently and collaboratively across teams
- Effective at managing multiple priorities in a fast-paced, global environment
- Adaptable, solutions-oriented and proactive in identifying improvements