Questrade Financial Group is seeking a Cybersecurity Specialist, Digital Threat Hunting to identify and take down customer-facing and external digital threats. The ideal candidate will have 3+ years of relevant experience in threat intelligence, OSINT, digital fraud investigation, or security operations.
Requirements
- Identifying and taking down customer-facing and external digital threats
- Monitoring phishing sites, typosquatting domains, and fraudulent web properties
- Coordinating takedown requests with domain registrars, hosting providers, and platform abuse teams
- Monitoring social media platforms for brand impersonation, fake accounts, and fraud campaigns targeting customers
- Tracking and investigating digital fraud patterns, credential harvesting campaigns, and customer-targeted scams
- Maintaining relationships with external takedown service providers and law enforcement contacts for escalation of persistent fraud operations
- Providing intelligence on external threat actors and fraud TTPs to CTI Specialist for integration into the broader threat landscape
- Producing digital fraud metrics: phishing sites identified, takedown success rate, average time-to-takedown, social media impersonation cases resolved
- Collaborating with the Security Engineer on anti-fraud engineering tooling and automation for detection and takedown workflows
- Performing OSINT investigations on suspicious domains, registrants, and hosting infrastructure
- Analyzing phishing kits and credential harvesting pages to understand attacker tactics and customer exposure
- Tracking dark web and underground forums for discussion of fraud campaigns targeting the organization and its customers
- Documenting takedown requests, outcomes, and lessons learned for continuous improvement of fraud prevention workflows
- Monitoring threat feeds and external intelligence sources for emerging fraud TTPs and threat actor activity
- Coordinating with customer support and fraud response teams to assess customer impact and provide incident guidance
- Supporting communication with customers affected by phishing, impersonation, or fraud campaigns
- Maintaining awareness of regulatory requirements and industry standards related to brand protection and fraud prevention
- Mentor junior analysts on OSINT techniques, phishing analysis, and digital fraud investigation methods
- Communicating digital fraud findings, trends, and recommendations to technical and non-technical stakeholders
- Tracking and reporting on digital threat hunter program metrics (cases handled, investigation turnaround time, threat intel shared)
Benefits
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
