Senior Manager Workforce Management
QuestradeNorth American Centre, 5700 Yonge St, North York, ON M2N 5M9, Canada
Posted April 28, 2026
140000 - 165000 CAD
Full Time
About the Company
Questrade Financial Group of Companies is committed to fostering a diverse, inclusive and accessible work environment.
Job Description
Questrade Financial Group is seeking a Senior Manager Workforce Management to lead the delivery of its Workforce Management toolset, including capacity management and case management capabilities. The ideal candidate will have 15+ years of project management experience, deep domain mastery, and exceptional risk and crisis management skills.
Requirements
- Bachelor's degree in Business, Finance, or Engineering
- Minimum of 15+ years of overall project management experience
- 7–10 years specifically leading large-scale programs in major financial institutions
- Expert-level knowledge of core retail banking products
- Risk & Crisis Management: Exceptional ability to identify and mitigate operational, financial, and compliance risks
- PMP certification
- Proven ability to mentor and coach team members
Benefits
- Competitive compensation and benefits packages
- Paid vacation, personal, and sick days
- Health & wellbeing resources and programs
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes