Application Support
Questronix CorporationManila, Philippines
Posted January 14, 2026
Full Time
About the Company
Questronix provides comprehensive IT solutions and services as a leading systems integrator in the Philippines.
Job Description
Acknowledge and respond to incidents within SLA timelines, maintain and update knowledge base articles and troubleshooting guides.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 1–3 years of experience in Application Support, Service Desk, or Enterprise IT Support
- Understanding of web-based applications and workflow-driven systems
- Familiarity with RESTful APIs, SaaS platforms, and document management systems (e.g., SharePoint)
- Basic understanding of Python logs and execution output
- Exposure to AI chatbot or AI-based platforms
- Ability to explain technical issues to non-technical users
- Strong verbal and written communication skills
Benefits
- Flexible schedules
- Unlimited snacks
- Free meals
