Telephony Developer
Questronix CorporationPasig, Philippines
Posted September 16, 2025
Full Time
About the Company
Questronix provides comprehensive IT solutions and services as a leading systems integrator in the Philippines.
Job Description
Responsible for handling developments for telephony system used by contact center. Develops call flow scripts and assesses user experience based on contact center requirements. Provides technical support for call flow changes and initiatives, and oversees preparation and planning of call flows and communication improvements.
Requirements
- At least 3 years experience on coding and development on Voice Solutions
- Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform
- Has extensive knowledge on call flow development
- Programming Languages: Java VXML, Php, SQL, VoiceXML
- Web Scripting: HTML, JSP, JavaScript
- Database Systems: Oracle / Microsoft SQL
- Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman
- Has extensive knowledge on API integrations and development
