ATL Returns Logger

The Returns Logger will process product returns and information, supporting warehouse staff and other departments within a 24/7 environment. This role involves answering customer questions, processing return data, performing warehouse duties, and maintaining a safe and organized work environment. It is a fast-paced position requiring accuracy and attention to detail.

Requirements

• Attains knowledge on each client’s SKU’s
• Unpack returned merchandise, inspect package condition, and assess paperwork sent in with return instructions.
• Inspect returned merchandise, checking for quality and condition of product.
• Input clear customer account notes in internal computer systems.
• Identify critical distribution issues and report them to the team lead/supervisor.
• Data entry as needed.
• Maintain a safe and organized work environment.
• Basic computer skills (e.g., personal computers, printers, email).
• Detail oriented
• Fluent verbal and written communication in English.
• Prior experience in a distribution, warehouse, or other inventory handling environment.
• Knowledge and ability to operate inventory control and related computer software.
• Actively support team concepts and effectively communicate with team members.