Technical Support Representative
Quilt Software LLCProvo, Utah, United States
Posted February 2, 2026
38000 - 42000 USD
Full Time
About the Company
Quilt Software is a company that provides Main Street's unsung heroes with the tools they need to compete, helping them make over $2 billion in sales with our family of industry-specific software solutions.
Job Description
As a Technical Support Representative, you will provide phone and email support to our customer base for their POS software and hardware. You will become a product expert of Quilt's software and work alongside our customers to help them run and manage their stores.
Requirements
- Provide phone and email support to our customer base
- Become a product expert of Quilt's software
- Troubleshoot technical problems in Windows and SQL Server
- Maintain lab environments for testing new updates to software and attempting to replicate issues and potential bugs
Benefits
- 3 Weeks of PTO
- Holidays
- Paid Volunteer Day
- Generous Medical, Dental, and Vision plans with low premiums
- Paid Parental Leave
- Company Sponsored Life Insurance
- 401k with Company Match
