Principal Solutions Engineer

The Principal Solutions Engineer will interface with customers to identify their needs and collaborate with various engineering and operation departments to ensure a plan is in motion to improve the customer’s experience.

Requirements

• Collaborate with sales and product teams to understand customer requirements and design tailored satellite communication solutions
• Conduct site surveys and feasibility studies to determine the best solutions for new customers
• Oversee the installation, configuration, and testing of Quvia systems across different business verticals
• Troubleshoot complex issues during the POC phase and work with customer, QA and Engineering teams to deploy fixes as needed
• Develop and maintain comprehensive documentation for all solutions and services provided
• Act as a technical advisor to customers, offering guidance on best practices and optimal usage of terrestrial and satellite communication systems
• Conduct training sessions and workshops for customers and internal teams on the operation and maintenance of Quvia products and their value proposition
• Stay updated on the latest advancements in Quvia systems
• Coordinate with cross-functional teams, including sales, product management, systems, engineering, QA, and service delivery, to ensure successful project execution

Benefits

• Competitive Salary
• 401(k) with 100% match up to 4.0% after one year of service
• Competitive health benefits, including optical and dental
• Life Insurance
• Performance Bonus
• Flexible paid time off policy
• Monthly Phone Allowance