Service Delivery Engineer

We're seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures, and systems; playing a key-role as we launch into our ambitious future. We're looking for Service Delivery Engineers to work on our NextGen connectivity platform.

Requirements

• A valid US passport
• Ability and willingness to travel internationally on short notice to perform on-board system installations and maintenance, often in maritime environments.
• Bachelor's degree in engineering or a related discipline
• Hands-on exposure to essential network protocols including LAN, TCP/IP, DNS, DHCP, NAT/PAT, IPsec, and BGP routing
• Strong experience in either implementation, configuration or troubleshooting in service provider or enterprise network
• Strong analytical, problem-solving, and conceptual skills
• Strong troubleshooting skills and documentation capabilities
• Ability to resolve technical issues by making decisions using sound business judgement
• Solid understanding of the functional and operational practices necessary to operate in a highly available, highly secure, and highly regulated environment to meet business and compliance requirements

Benefits

• Competitive Salary
• Performance-based bonus
• Flexible paid time off policy
• On-call compensation
• Private healthcare, optical, dental
• Life Insurance
• 401k plan after 12-months' service
• Equity Plan
• Monthly mobile phone allowance