Customer Service Specialist
R & B Wagner IncMilwaukee, Wisconsin, United States
Posted March 16, 2026
Full Time
About the Company
R & B Wagner Inc is a manufacturing company specializing in pipe bending and CNC tube bending services, providing precision engineering solutions for aluminum and steel components. The firm supports its operations with a dedicated inside sales team and modeling engineers to deliver customized fabrication and design services to its clients.
Job Description
Reporting to the Customer Service Lead, the Customer Service Specialist receives and processes sales orders, component recommendation and price quotations, inventory research and coordination with internal business areas, ensuring customer satisfaction.
Requirements
- High school education or GED
- One to three years of related experience in estimating and/or customer service
- Good foundation in basic math skills
- Good working knowledge of the computer and web navigation
- Ability to read and interpret dimensions of faxed, e-mailed drawings for quoting stock products
- Ability to accurately measure using a ruler
- Ability to communicate effectively with customers and other employees of the organization
- Ability to work independently and prioritize work
- Ability to type 45 WPM
Benefits
- Other benefits not specified
