Member Solutions Consultant

At RAC, we create sustainable value for our members by building a culture grounded in trust and security, where our people are members first, empowered for growth and united to become a force for the better to drive meaningful change across WA. As one of WA’s most trusted brands, our Contact Centre Consultants deliver efficient, personalised solutions that help members get back on the road.

Requirements

• Grow your knowledge of RAC products and services through comprehensive, full-time training and ongoing development.
• Be the first point of contact for around 50–60 RAC members each day, providing support, guidance and reassurance.
• Confidently navigate multiple systems while delivering supportive, high-quality conversations with members.
• Understand individual needs and offer tailored solutions.
• Work alongside a supportive, motivated team that encourages collaboration and celebrates success.
• Meet compliance requirements set by regulatory standards

Benefits

• Base salary of $68,340 + Super + Bonuses + Shift loading
• Comprehensive fully paid training
• Career growth opportunities
• A vibrant Social Club with over 900 members
• Access to exclusive RAC Member benefits