RAC Auto Services is seeking a Service Advisor to provide excellent customer experiences by combining technical expertise with exceptional service.
Requirements
- Proven experience as an Automotive Service Advisor or in a related customer service role within the automotive industry.
- Excellent interpersonal and communication skills, with the ability to explain technical information in an understandable manner.
- Strong organizational skills and attention to detail to manage service schedules and member records.
- Member-focused mindset with a commitment to delivering exceptional service experiences.
- Familiarity with automotive terminology, maintenance procedures, and common vehicle issues.
- Proficiency in using computerized systems and software for service scheduling and documentation.
- Positive attitude and the ability to work well in a team environment.
Benefits
- Competitive compensation package with monthly performance-based incentives.
- Employee discounts on all RAC WA products and services + supplier discounts + discounts on over 100 retail partners
- A supportive and collaborative team environment where your contributions are valued.
- Ongoing training and professional development to enhance your skills and knowledge.
- Opportunities for career advancement within the company