Solution Consultant - Remote

RainFocus is in search of an exceptional Solution Consultant to drive post-sale client implementations and consult on platform configuration best practices. As a team member of the Client Success organization, the Solution Consultant will work alongside Solution Architect to consult on platform configuration, drive requirements, design and configure solutions and educate clients on the implemented RainFocus toolset.

Requirements

• Become an expert in RainFocus platform
• Train client admins on the RainFocus tools and processes as necessary
• Configure the RainFocus platform
• Work with clients to identify business requirements and workflows
• Facilitate holistic system design and architecture workshops
• Identify platform configuration requirements
• Identify and mitigate risks to achieve implementation success
• Follow best practices for implementing RainFocus products
• Consult with clients on new ideas and best practices
• Document requirements, solution designs and testing plans
• Provide regular updates on milestones and tasks to project managers
• Provide project managers with level of effort estimates
• Communicate issues and risks to project managers and leadership
• Leads solution project calls and demos with clients
• Balance priorities across multiple assignments
• Thoroughly track tasks and complete all assignments on time
• Contribute to implementation tools, processes and templates

Benefits

• Competitive salaries
• Competitive benefits
• 401k
• Generous PTO