Business Analyst
Rakuten RewardsToronto, Ontario, Canada
Posted March 17, 2026
92081 - 142081 CAD
Full Time
About the Company
Since our founding in 1997, Rakuten has helped shape the way people shop online, offering Cash Back, deals and shopping rewards on the world’s largest selection of products and services. To date, our 17M members in the U.S. have earned over $3.7B in Cash Back at their favorite stores. We’re the largest free loyalty program in the US and the first-ever jersey badge sponsor of the Golden State Warriors. Rakuten Rewards is headquartered in the San Francisco Bay Area with 12 offices worldwide. Our group of companies includes ShopStyle and Cartera Commerce. Our employees enjoy a fast-paced, friendly environment where creativity and teamwork are valued and results are recognized. Join our team to experience the best of both worlds: a large, profitable, multinational company with the rapid growth and agility of a startup.
Job Description
Rakuten Rewards is seeking a data-driven Product Analyst to deliver actionable insights that enhance the experience for both consumers and merchant partners.
Requirements
- Develop analytical frameworks to monitor product and campaign performance across consumer and merchant segments.
- Design, execute, and analyze A/B tests and large-scale experiments to drive product improvements.
- Partner with Product and Engineering to identify opportunities, estimate impact, and prioritize initiatives.
- Build scalable reporting and dashboards using SQL and BI tools to deliver actionable insights to stakeholders.
- Conduct deep-dive analyses to explain performance trends and recommend optimization strategies.
- Serve as a subject matter expert on available data sets and tools to enhance product experience.
- Monitor data quality and integrity within reporting systems, identifying and resolving discrepancies.
- Translate complex data findings into clear, actionable business recommendations.
- Present insights confidently to senior leadership and cross-functional stakeholders.
- Ensure statistical rigor in test design, measurement, and performance analysis.
- Maintain documentation of analytical methodologies and reporting standards.
- Continuously identify opportunities to improve experimentation and analytics processes.
Benefits
- Stock options
- Health insurance
- Vision insurance
- Dental insurance
- RRSP matching
- Personal Time Off (PTO)
- Volunteer Time Off (VTO)
