Lead Product Designer, Growth
Rakuten RewardsSan Francisco, California, United States • New York, New York, United States
Posted April 22, 2026
132082 - 226820 USD
Full Time
About the Company
Rakuten is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants.
Job Description
The Lead Product Designer, Growth will own the design of the core product experience across the member journey for Web, iOS, and Android. This role sits within the Product & Design organization on the Growth Team, reporting to the Sr. Manager of Product Design, and is central to company strategy this year.
Requirements
- Own end-to-end design and set the design direction of Rakuten’s core member experience across Web, iOS, and Android
- Define foundational UX patterns and interaction standards that scale and uplift craft
- Drive research and competitive analysis to uncover pain points and validate solutions
- Shape squad-level vision, influence product direction through compelling presentations, and build stakeholder buy-in
- Collaborate cross-functionally with product managers, engineers, and UX writers
- Navigate complex stakeholder dynamics across multiple teams, driving alignment and maintaining momentum
- Contribute informally to design culture through critiques, knowledge sharing, and helping raise the bar across the broader design org
- Leverage AI tools and Claude Code to rapidly build interactive prototypes that validate UX concepts early
Benefits
- Discretionary bonus
- Health, vision, dental insurance
- 401k matching
- PTO
- Volunteer Time Off (VTO)
