Principal User Experience Researcher

As a Principal UX Researcher at Rapid7, you will help define how the company understands customers and uses evidence to guide the evolution of a unified, intelligent security platform.

Requirements

• Strategic research leadership with systems-level thinking
• Deep expertise in qualitative and quantitative research methods
• Strong synthesis and insight storytelling that influences senior stakeholders and executives
• Ability to drive clarity and alignment in ambiguous, complex problem spaces
• Experience leading research across enterprise, multi-product, or platform environments
• Proven ability to influence product strategy beyond feature-level decision making
• Ability to connect insights from research, analytics, feedback, and market signals into coherent strategic narratives
• Experience mentoring researchers, designers, product managers, and cross-functional partners
• Ability to build and scale research frameworks, playbooks, and repeatable processes
• Familiarity with measurement frameworks such as sentiment, task success, and behavioural analytics