Senior Atlassian Systems Administrator

We are seeking a knowledgeable and technically grounded Atlassian Administrator to contribute to the ownership of our Atlassian environment, including Jira and Confluence. This role requires a strong understanding of Atlassian tools from a user and functional perspective, along with the ability to support, maintain, and evolve the platform in alignment with business needs and ITSM best practices.

Requirements

• Atlassian Experience: At least 4 years of hands-on experience using Jira and Confluence in a business environment.
• Technical Foundation: Basic knowledge of databases (e.g., SQL), operating systems (Linux/Windows), and networking principles.
• Scripting ability in any language (PowerShell, Bash, JavaScript, etc.) to support automation and reporting.
• Service Management: Experience supporting IT service management processes; familiarity with ticketing systems.
• ITSM Knowledge: General understanding of ITSM concepts; ITIL v3 or v4 certification is strongly preferred.
• Problem Solving: Analytical skills to assess root causes and design viable solutions.
• Business Analysis: Ability to capture business needs and translate them into practical configurations is a plus
• Collaboration: Comfortable leading discussions among cross-functional teams to resolve issues and optimize processes.
• Accountability: Takes ownership of tasks and demonstrates confident decision-making.

Benefits

• Competitive salary
• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance