Collections Account Manager
RBGlobalBurnaby, British Columbia, Canada
Posted January 8, 2026
Full Time
About the Company
RB Global (NYSE: RBA) (TSX: RBA) is a leading omnichannel marketplace serving buyers and sellers of commercial assets and vehicles worldwide. With auction sites in 14 countries and digital platforms, RB Global operates across various asset classes including automotive, transportation, construction, government surplus, mining, energy, and agriculture. The company offers a range of services through its brands such as Ritchie Bros., IAA, Rouse Services, SmartEquip, Xcira, and Veritread, providing innovative solutions for asset management, data-driven intelligence, and live auction technologies.
Job Description
The Collections Account Manager is responsible for collecting outstanding balances and monitoring accounts to provide timely resolutions. This is a hybrid role based in Burnaby, BC, requiring prioritization, problem-solving, and negotiation skills.
Requirements
- Early-stage collections on commercial and consumer accounts
- Prioritization of collections within team
- Process improvement and gap identification
- Problem-solving for early defaults and collapses
- Reporting and tracking of work queue results
- Negotiation with customers on payment timelines
- Operational issue management
