IT Support Specialist

We're looking for an IT Support Specialist who enjoys solving tech problems, building relationships, and continually learning. The ideal candidate will have a deep knowledge of IT, excellent customer service skills, and a passion for building long-term relationships with team members.

Requirements

• Serve as the first line of support for end-users via phone, email, chat, or ticketing system.
• Order, inventory, install, and troubleshoot Microsoft Windows, Apple, and various mobile devices.
• Quickly learn new software applications, providing support and training to staff as needed.
• Multitask effectively while prioritizing multiple incoming requests.
• Deliver excellent customer service, clearly communicating with users to resolve issues and ensure a positive support experience.