Product Solutions Engineer

Ready is seeking a passionate and innovative Product Solutions Engineer to support our state customers as we rapidly expand. This person will force-multiply our ability to deliver results for key customers and drive expansion into future opportunities.

Requirements

• Collaborate with product managers and engineers (PED) to define and prioritize product requirements, ensuring technical feasibility and alignment with user needs.
• Capture, document, and communicate client requirements with the core team while adhering to the agreed upon format to convey priority.
• Proactively identify and manage risks and dependencies across cross-functional teams, advocating for solutions and driving efficient execution.
• Develop, utilize, and perform effective test strategies to ensure quality and performance of implemented features.
• Document technical specifications and maintain clear communication with stakeholders throughout the development process.
• Contribute to the continuous improvement of our development processes and tools, promoting a culture of innovation and agility.
• Stay abreast of emerging technologies and industry trends, proactively suggesting opportunities for product enhancement.
• Technical Support and Troubleshooting.
• Client Training and Education on Ready Software tools.
• Work closely with engineering, product, and operations teams to optimize AI utilization, flag risks/blockers, and drive continuous improvement in workflows.

Benefits

• Competitive salary plus meaningful equity upside
• Competitive (and ever expanding) benefits for employees and dependents
• Opportunities to learn and grow – all things startups
• Majority remote (WFH) with frequent travel requirements and flexibility to commute to the office as needed