Client Experience Specialist
Real Talk CareersSherwood Park, Alberta, Canada
Posted December 12, 2025
Full Time
About the Company
Real Talk Careers specializes in recruitment and staffing for the construction and broader talent acquisition sectors, delivering tailored workforce solutions that drive business growth. Leveraging deep industry knowledge and years of on‑the‑ground experience, the firm ensures that every candidate is vetted by both recruiters and subject‑matter experts before being presented to clients. This rigorous, hands‑on approach guarantees a perfect match, helping companies secure talent that thrives and candidates advance their careers. By combining personalized service with a focus on workforce mobility, Real Talk Careers stands out as a trusted partner for businesses seeking reliable, high‑quality talent.
Job Description
The Client Experience Specialist works as part of the Service Delivery Team to help build and enhance our Client’s overall experience. Key responsibilities include creating and maintaining user facing content, delivering training, and building client relationships while maintaining Company Values.
Requirements
- At least 3 years of customer service experience
- Experience in remote workforce management considered an asset
- Excellent customer service, strong interpersonal and well-developed communication skills
- Ability to communicate effectively written and verbally
- Critical thinker, resourceful with a high level of professionalism and confidentiality
- Attention to detail, applying quality standards to all tasks undertaken and ensuring nothing is overlooked
- Intermediate level of proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is preferred
