Customer Success Manager
Real-Time InnovationsSingapore, Singapore
Posted February 19, 2026
Full Time
About the Company
RTI is the software framework company for physical AI systems, with a mission to run a smarter world.
Job Description
The Customer Success Team at RTI is dedicated to delivering exceptional customer experiences and driving significant business value. As a Customer Success Manager, you will build strong relationships with customers, foster successful product adoption and assist in identifying new project opportunities.
Requirements
- Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management
- Excellent communication and collaboration skills, working with cross functional teams and initiatives
- Strong focus on customer needs and an intellectual curiosity about the products that help to meet them
- English proficiency is required
- Willing and able to travel (up to 20%)
- Government security clearance for Aerospace & Defense projects (limited to Singapore Citizens and Permanent Residents)
Benefits
- Flexible working schedule
- Remote working + Home Office Stipend
- Flexible Paid Time Off
- Real Vacation Bonus
- Annual bonus based on individual and company performance
- Prizes and awards for achievements
