Bilingual Client Support Technician
Real Time Technologies, LLCMiami, Florida, United States
Posted March 10, 2026
Full Time
About the Company
Realtime offers the most flexible cutting-edge Retail Management Solutions that encompass sales, inventory management, frontline employee management and engagement, payments, business intelligence, and digital automation tools for the wireless industry.
Job Description
Realtime offers a unique opportunity to shape the journey of Realtime Technologies as a Bilingual Client Support Technician. The role involves providing technical assistance and support for incoming calls, email CRM queues, and internal messaging inquiries in a timely manner.
Requirements
- 1-2 years of prior experience in a technical support role
- High School Diploma or GED
- A+ or Network + certifications preferred
- Fluency in English and Spanish required
- In-depth knowledge of PCs, operating systems, networking, and applications
- Proven systematic and logical problem-solving ability
- Experience within a call center environment preferred
- Strong Microsoft operating systems experience
- Strong understanding of printers and networking
Benefits
- Competitive compensation
- Generous STI and LTI provisions
- Health, Dental and Vision Insurance
- Paid Annual Leave
- Paid Sick Leave
- 401K
