The Program Manager I is responsible for coordinating all activities related to customer orders for commercial aircraft passenger seats, ensuring complete satisfaction of customers with RECARO's products and services.
Requirements
- Manage program from sales handover to program closure
- Develop full scale project plan in MS Project
- Manage ZACSA
- Manage MS Tracking database updates
- Negotiate due date changes with OEM and customers
- Define project scope, goals and deliverables
- Manage program scope and access the impact of scope changes
- Responsible for communication with customers and stakeholders
- Manage Master Change Proposals
- Manage Program budget and coordinate budget changes as necessary
- Service bulletin coordination
- Responsible for program documentation
- Program Action Items
- Program Team Meeting minutes
- Program Checklist
- Audit files and results
- MCP and Purchase Order filing
- Program Milestone Meeting documentation
- PSC / IPSC Presentations
- Concessions and commitment letters through OEM product support processes
- Manage program team to achieve project results
- Lead program task and team meetings
- Follow up on open items with each individual prior to their due date
- Agree and maintain OEM submittal requirements and due dates
- Manage customer changes in close coordination with all impacted team members
- Estimate resources and participants required to achieve project goals
- Identify and manage project dependencies and critical path
- Identify and resolve issues and conflicts within the project team
- Define priorities within the project and agree on delegation of tasks and responsibilities to appropriate personnel
- Supervise all BFE activities
- Ensure IFE test equipment is loaded with correct software level and is functioning properly
- Responsible for overall program performance
- Primary focal for ITCM, PDR, CDR and other technical meetings
- Responsible to organize implementation of FAI open items
- Interface with OEM contact and provide regular program progress reports
- Continuously monitor OEM ratings and negotiate or correct as required
- Report program difficulties to the program review board and implement the decisions from review board
- Determine the frequency and content of status reports from the project team
- Responsible to adhere Department processes and procedures
- Actively participate in team and PMO meetings to support process upgrades or develop new processes/procedures
- Develop and adhere to program management guidelines and standards for project execution
- Prepare project audits and implement risk analysis using RECARO standards and tools
- Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements
Benefits
- Retirement Plan
- Health Insurance
- Paid Time Off
- Stock Options
