We are looking for a Dutch/Flemish Contact Center Agent to join our people-oriented organization in Sofia, Bulgaria. As a Contact Center Agent, you will be responsible for the entire P2P process for assigned purchases on behalf of various customers. If you are considering moving abroad and want to start a new adventure in your personal and professional life, this job opening is for you.
Requirements
- Understand the specifications and requirements of the customer.
- Search for potential suppliers and request quotes.
- Negotiate on quality, price, quantity, payment terms, delivery times, and packaging.
- Place orders based on negotiated terms.
- Follow up on orders to ensure accurate and timely delivery.
- Resolve any problems that may arise during the order process.
- Manage administrative tasks in the procurement system.
- Take care of invoicing and administration.
Benefits
- Paid training
- Fun, people-oriented call center
- Market-conform basic salary
- Opportunities for advancement
- Relocation package