Nederlands / Vlaams Contact Center Agent

We are looking for a Dutch/Flemish Contact Center Agent to join our people-oriented organization in Sofia, Bulgaria. As a Contact Center Agent, you will be responsible for the entire P2P process for assigned purchases on behalf of various customers. If you are considering moving abroad and want to start a new adventure in your personal and professional life, this job opening is for you.

Requirements

• Understand the specifications and requirements of the customer.
• Search for potential suppliers and request quotes.
• Negotiate on quality, price, quantity, payment terms, delivery times, and packaging.
• Place orders based on negotiated terms.
• Follow up on orders to ensure accurate and timely delivery.
• Resolve any problems that may arise during the order process.
• Manage administrative tasks in the procurement system.
• Take care of invoicing and administration.

Benefits

• Paid training
• Fun, people-oriented call center
• Market-conform basic salary
• Opportunities for advancement
• Relocation package