Short Stay Guest communications Agent
Recruits4UCape Town, Western Cape, South Africa
Posted December 12, 2025
Full Time
About the Company
We're a force of innovation in the hospitality industry, with a focus on comfort, convenience, and style. We're not just a team; we're a family.
Job Description
We are a leading property management agent in the hospitality industry, and we're looking for a highly motivated and experienced Guest Communications agent to join our team. As a Guest Communications agent, you will oversee all guest interactions, manage online check-in and check-out processes, and ensure our guests receive exceptional customer service and experiences.
Requirements
- Proven experience of 2 years in Guest Communications within the Short Stay Industry
- 3 years of Hospitality experience
- Proven PMS experience in the hospitality/property management industry
- Experience with OTA - Airbnb, B.com, Expedia etc.
- Experience with 5 * Luxury hospitality brands
Benefits
- Opportunity to make a mark in the hospitality and short stay industry
- Chance to work with a fast-growing industry leader
- Collaborative and dynamic work environment