Hotel Reservation Agent
Red Hawk Resort + CasinoPlacerville, California, United States
Posted January 8, 2026
Full Time
About the Company
Red Hawk Resort & Casino, owned by the Shingle Springs Band of Miwok Indians, offers a unique blend of high‑end gaming and natural mountain scenery in Northern California. The resort features more than 2,300 slot machines, 75 table games, a high‑limit area, and a non‑smoking lower level, complemented by six diverse dining venues and retail amenities. Its 3,000‑space parking and complimentary valet service, combined with childcare facilities, provide convenience and family‑friendly hospitality. By integrating traditional tribal stewardship with modern entertainment, Red Hawk delivers significant economic benefits to El Dorado County while creating a distinctive gambler’s oasis just 20 minutes east of Sacramento.
Job Description
Reservation agents work in a call center environment, assisting guests with room reservations, cancellations, and modifications. They must be comfortable with phone work and data entry, and have a positive, clear speaking voice.
Requirements
- Previous casino/hotel industry experience preferred
- High school diploma or general education degree (GED) preferred
- Must be at least 18 years of age