Food and Beverage Supervisor

Red Mile team members are driven by their desire to create outstanding experiences for both our patrons and fellow employees. We pride ourselves on being a part of an organization whose focus is to bring world-class entertainment to those living in and visiting the “Horse Racing Capital of the World.”

Requirements

• Directly supervises, mentors, and trains the Beverage Service Supervisors, Beverage Servers, Cocktail Servers, Bartenders, Stockers and Barbacks.
• Trains and supervises the beverage staff.
• Reports the status of operations, concerns or any standard variances relating to the beverage stations, beverage service personnel, or inventory levels to the Food and Beverage leadership.
• Work alongside the Food and Beverage Leadership to ensure operational efficiency within the department.
• Maintains, fully understands and enforces liquor policies and procedures, rules and ordinances.
• Provide prompt, courteous, and friendly beverage service to all guests.
• Address guest and team member concerns and resolves conflicts.
• Maintains a neat, clean, orderly, organized, safe, well-stocked, and comfortable work environment for team members and guests.
• Greet guests and build personal first name relationships.
• Assist in re-stocking beverage service areas with the necessary supplies to meet guest needs.
• Performs other duties as assigned.