Account Manager
RedoUnited States
Posted August 13, 2025
Full Time
About the Company
Redo is a SaaS platform that consolidates post‑purchase tools into a single, free solution, helping e‑commerce brands streamline the entire customer journey after checkout. By integrating order tracking, returns management, and customer service workflows, it reduces cart abandonment and return rates while delivering a premium experience to shoppers. The platform’s cost‑saving architecture frees teams from managing multiple vendors, enabling faster time‑to‑market and higher customer lifetime value. Redo’s distinctive edge lies in its zero‑price entry, comprehensive feature set, and data‑driven focus on maximizing profitability through every post‑purchase interaction.
Job Description
Redo is building a comprehensive platform for ecommerce growth, and we're looking for an Account Manager to maintain long-term relationships with existing customers and upsell additional products. The ideal candidate will have excellent communication skills, a willingness to learn B2B sales, and experience in account management, customer success, or sales.
Requirements
- Excellent communication skills, both verbal and written
- Willingness to learn B2B sales
- Ability to multitask and prioritize tasks effectively
- Understanding of customer experience and service
- Ability to work in a fast-paced environment
Benefits
- Flexible PTO & company holidays
- On-site gym with showers, pickleball, and basketball
- Weekly lunches & fully stocked break room
- $100 monthly babysitting perk reimbursement
- Company HSA contributions