Analytics Manager
Redolent, IncRiverside, California, United States
Posted September 26, 2022
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Contract / Temporary
About the Company
Redolent, Inc is a leading engineering and software solutions provider that empowers enterprises to maximize the value of their technology investments. The company delivers end‑to‑end solutions in talent management, managed workforce services, automation engineering, digital and cloud transformation, and infrastructure management, with a particular emphasis on Google Cloud. Its flexible delivery model—onshore, offshore, or hybrid—enables clients to tailor solutions to their needs and budgets. Redolent’s integrated platform for CRM and talent management, combined with staff augmentation and managed IT services, positions it as a partner that accelerates business transformation while maintaining operational excellence.
Job Description
Responsible for defining policies and programs to ensure best in class Customer Experience and drive Customer Satisfaction. Manage cross-functional projects and analytics initiatives, analyze and interpret information to improve business efficiency and effectiveness.
Requirements
- Design and build reports, scorecards and dashboards
- Data mining including heavy text mining for gaining insights from text
- Generate insights, trends and actionable recommendations
- Ability to build relationships and work cross functionally within partners teams
- Manage cross-functional projects and analytics initiatives
- Analyze and interpret information to improve business efficiency and effectiveness
Benefits
- Paid time off
- 401k matching
- Tuition reimbursement
- Relocation assistance