Luxury Concierge - Mayfaire Town Center
REEDS JewelersWilmington, North Carolina, United States
Posted August 1, 2024
Full Time
About the Company
Founded in 1946 by Bill and Roberta Zimmer in Wilmington NC, REEDS Jewelers is a true American success story. Reeds Jewelers is the largest family-owned retail jewelry chain in North America. REEDS Jewelers sells diamonds, watches, and a large selection of fine jewelry from top designers in over 65 retail stores across 13 states as well as online at www.REEDS.com.
Job Description
REEDS Jewelers is seeking a Luxury Concierge to be the brand's ambassador and customer's first point of contact. The concierge will build relationships with customers, understand their needs, offer guidance, and introduce them to sales professionals. They are responsible for creating a positive and memorable customer experience, assisting sales teams, and maintaining the store's aesthetic.
Requirements
- Greet each customer with warmth and hospitality.
- Build genuine connections with customers.
- Understand and be familiar with the REEDS Brand.
- Assist with appointment scheduling and store operations.
- Communicate with management about service issues.
- Maintain cleanliness and organization.
- Support company initiatives and events.
Benefits
- REEDS Jewelers offers a comprehensive compensation program
- MERCHANDISE DISCOUNTS
- 401(k)
- Paid time off
- Health/dental/life/LTD insurance
- Smoking/drug-free environment
