NOC Support Engineer

Reflex is seeking a NOC Support Engineer to join their team. The role involves troubleshooting network-related issues, collaborating with senior engineers, and learning to analyze and resolve technical challenges.

Requirements

• Troubleshooting hardware, software, and connectivity problems
• Collaborating with senior engineers
• Learning to analyze and resolve technical challenges
• Maintaining accurate records of troubleshooting activities
• Documenting common issues and resolutions
• Working closely with other team members
• Participating in team discussions to understand and resolve complex issues
• Actively participating in training sessions to enhance technical skills
• Staying updated on industry best practices and emerging technologies