Floor Staff starting @ $16.90/hr

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.

Requirements

• Regular and consistent attendance
• Handling of emergency situations
• General cleaning duties
• Compliance with our company dress code
• Operating POS system
• Up selling/suggestive selling of Premium Viewing Experience
• Promoting the Regal Crown Club program
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Responding to phone calls and questions from guests
• Operating concession related equipment
• Complying with all local, state and federal food safety laws
• Abide by all federal and state laws with regards to breaks and/or meal periods
• Ensuring required alcohol certification and training are current where applicable
• Inspecting backpacks and packages
• Managing crowd control and assisting guests in finding seats
• Enforcement of MPAA rating system
• Conducting in theatre inspections
• Reporting to the management any problems, discrepancies or unusual situations
• Perform in-auditorium concession auxiliary sales
• Cleaning auditoriums and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
• Monitoring the cleanliness and operation of theatre vending equipment
• Assisting with all opening and closing duties