The Regional Water Authority is a public water utility and environmental services provider that delivers high-quality drinking water to approximately 430,000 residents across Connecticut, supplying an average of 46 million gallons daily. Beyond water distribution, the Authority offers comprehensive laboratory testing, water-sewer-septic protection plans, and manages the Watershed Fund to safeguard local ecosystems. It also operates the Whitney Water Center and Claire C. Bennitt Recreation Program, leveraging its 27,000 acres of land to provide educational and recreational opportunities for the community. The organization distinguishes itself through a strong commitment to its STARS values—Service, Teamwork, Accountability, Respect, and Safety—ensuring reliable, customer-focused operations and environmental stewardship.
Our purpose is to make life better for people by delivering water for life. Our mission is to provide customer with high-quality water and services at a reasonable cost while promoting the preservation of watershed lands and aquifers. Our vision is to be an innovative water utility that sustains life, strengthens our communities and protects natural resources for future generations.
The Regional Water Authority is a public water utility and environmental services provider that delivers high-quality drinking water to approximately 430,000 residents across Connecticut, supplying an average of 46 million gallons daily. Beyond water distribution, the Authority offers comprehensive laboratory testing, water-sewer-septic protection plans, and manages the Watershed Fund to safeguard local ecosystems. It also operates the Whitney Water Center and Claire C. Bennitt Recreation Program, leveraging its 27,000 acres of land to provide educational and recreational opportunities for the community. The organization distinguishes itself through a strong commitment to its STARS values—Service, Teamwork, Accountability, Respect, and Safety—ensuring reliable, customer-focused operations and environmental stewardship.